Shipping Information
We offer FREE Standard 3 Day Ground Shipping on all orders above $100.
All orders are shipped from and within the U.S.
Any orders under $100 will be subject to a flat rate $15 shipping & processing fee.
We ship our products in protective, discreet packaging within 24 hours of an order.
Our packing practices are designed to prevent people from seeing or smelling the contents of any order without fully opening it.
Carriers We Use:
- USPS
Shipping costs & delivery times
Processing times usually takes 1 business day or less. Delivery times are based on the geographical location of the order placed.
We charge a flat rate shipping fee of $15 on all orders regardless of the contents or shipping location.
All orders above $100 will automatically be provided with free shipping at checkout.
International shipping
We do not ship any orders internationally.
Tracking orders
When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a tracking link.
If you have any questions or concerns regarding the status of an order, please email us at hello@yutopean.com.
Returns and Exchanges
To maintain a level of discretion, we do not accept any returns of product. However, we want you to be completely satisfied with your purchase. if you are unsatisfied with your product for any reason, please let us know and we will do our best to make it right. Please reach out to our support team at hello@yutopean.com.
Need Help?
Contact us at hello@yutopean.com for questions related to refunds and returns