Free Express Shipping on orders $100!
We require ID to verify you and reduce risk of fraudulent activities. We use REAL ID, a third party that encrypts your information from end to end. None of this information is stored, and we cannot access it. ID Verification typically takes just a minute to complete and is only required once.
At the moment, we accept both credit card payments and cryptocurrency. We’re actively working on expanding our payment options to offer more flexibility in the future.
All orders are discreetly packed with no way of seeing what is inside and processed within 1-2 full business days. We typically do next-day shipping on any orders placed before 5PM PST.
Once shipped, customers will receive email confirmation with live tracking information.
We typically ship via USPS Priority Mail to get your goods to you as quickly as possible with reliable tracking information.
Generally, orders are processed and shipped within 1-2 business days. All orders are provided with tracking.
We currently ship orders within the United States, excluding US Territories and APO/FPO addresses. Please note that we do not ship to PO boxes.
At this time, we do not offer international shipping, but we’re working to expand our reach in the future.
We offer free shipping on all orders above $100 with a flat rate shipping & processing fee of $15 for any order under $100
Shelf life is dependent on the type of product, but generally all products will last at least 6 months to 2 years if kept in a cool dark place at room temperature. If you’re worried about shelf-life, we recommend storing your products in a fridge or freezer to drastically increase shelf-life.
Most of our mushroom products are locally sourced but ultimately it depends on the brand and their source. That being said, we make sure that the brands we retail are using 100% organically grown mushrooms.
We ship all over the U.S. excluding the Virgin Islands and any APO/FPO address.
All orders are securely and discretely packed with no way of seeing what is inside and shipped via USPS.
We try to work as quickly as possible when it comes to processing and fulfilling orders, but if you need to change or swap out any items, please send us an email at hello@yutopean.com
In order to maintain a level of discretion, we do not accept any returns. If you are unsatisfied with your product for any reason, please let us know and we will do our best to make it right.
Any bundle deals are final, however.
Yes, we do. Please send us an email at hello@yutopean.com with the order amount and products you’re looking for and we’ll get back to you.
We offer free shipping on all orders above $100 with a flat rate shipping & processing fee of $15 for any order under $100.
The $15 shipping fee is the same regardless of product category for all orders under $99. This is so we can responsibly pay our shipping and packers for their time.
Shipping costs do not change regardless of order size.
